With 8+ years of experience, my expertise ranges from the world of technology to healthcare.
Sr. Data Analyst – Amida Technology Solutions
July 2022 - Present
Working with enterprises to develop data strategies and business solutions to accelerate data-driven decisions and technology adoption
Business Analyst – Solutions Architect Device42
July 2021 - June 2022
Served as the expert for business analytics to provide solutions that assist with delivering operational insights for Device42 partners and prospects
Business Analyst – GetUpside
October 2020 - July 2021
Managed the onboarding of large enterprise customers and SMB merchants. Developed processes and procedures to improve efficiency and quality of configuring new sites. Analyzed merchant metrics to understand merchant health and prioritize automation projects.
Aggregation Quality Analyst – Indeed.com
July 2017 – October 2020
Streamlined operational efficiency amongst cross-functional teams domestically and internationally by escalating issues, reporting bugs, defining new features, and handling a high volume of correspondence in a timely manner. Identified and indexed new sources of jobs and job data in domestic and international markets in order to increase Indeed’s comprehensiveness.
Community Operations Analyst Contractor – Facebook
March 2016 – May 2017
Contracted out to serve as a liaison for Facebook and Instagram users centered in the North American market and effectively responded to and resolved over 30K user inquiries.
Compliance Analyst – Allergan
August 2014 – March 2016 Investigated and maintained 50+ international and domestic complaint records per week to determine reportability in compliance with regulations established by the FDA and international regulatory bodies.
Competencies:
Competencies: SQL, Analytics, Agile Project and Product Management, Power Bi, Looker, Snowflake, Scrum, SAP, Compliance, Quality, Auditing, and Training.